![]() To obtain a high speed connection to my iMac Pro which does not have two 10GbE ports, I shall have to buy an expensive 10GbE switch and the proper high bandwidth ethernet cables, which I am reluctant to do since this is just a secondary machine. I am surprised that QNAP support support did not tell you immediately that dropping the Thunderbolt connection was an Apple MacOs problem and that they could provide no help. That is what they told me when I opened a ticket on the issue. I believe QHAP Support is telling the truth because (a) the problem did not exist under Catalina and (b) the vocal synthesizer on my TVS-872XT reports that Thunderbolt has been connected every time I wake my Mac Pro from sleep, but MacOS does not see the the Thunderbolt connection, only the far slower 1 GbE connection. I'll certainly keep you posted on any further developments and I hope that tyou will do the same for me.Ĭlick to expand.Thanks for your detailed observations. After reading them I made sure that in System Preferences>Energy Saver I had the box checked for "prevent computer from sleeping automatically when the display is off". I then rebooted my Mac Pro, and as is always the case when I reboot the Thunderbolt connection to my NAS was connected. ![]() I then put the Mac Pro to sleep, waited about five minutes and woke it up. As usual the Thunderbolt connection to the NAS was lost, but a few moments after waking the NAS stated that Thunderbolt had been connected. However, Qfinder and the MacOS Finder both showed that there was no Thunderbolt connection to the NAS. I then clicked on the Refresh button in Qfinder Pro, but after a few moment of an activity bar moving at the bottom right of Qfinder Pro, the NAS still did not connect via Thunderbolt to the NAS. I tried the Refresh button twice more with the same result. Frankly, if I could reconnect Thunderbolt via the Refresh button I would be happy but I cannot. The only way I can restore the Thunderbolt connection to the NAS after waking my Mac Pro from sleep is to reboot the Mac Pro. I am running the latest version of the QNAP software and Qfinder Pro. Please keep me informed of any info that you get from QNAP and feel free to share with them that I am having the same Thunderbolt disconnect that you are. Just curious if QNAP Support ever got back to you on the issue we have been discussing above of the Thunderbolt over I.P. connections disappearing after waking the Mac from sleep. I spoke at length with a very competent and well-informed QNAP Support person yesterday and he told me a few interesting things: (1) This is definitely a MacOS issue not a QNAP issue. ![]() (2) It will have to be addressed by Apple, not by QNAP. (3) Not all Macs appear to have this issue. (This could explain why you were able to restore the Thunderbolt connection using the Refresh button in Qfinder Pro and I can not do so on either my iMac Pro or my Mac Pro 7.1.) (4) Thunderbolt over I.P. Connection on waking from sleep is not just a Mac issue but occurs on Windows machines as well. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |